Applicant: Why can't I upload ID documents for verification?

There is a limit of 20MB per image you upload. You may need to reduce/compress your file to upload it to the platform.

Feel free to take a picture of your documents using your mobile device if you do not have access to a scanner

Contact us oat if you continue to experience an issue!

In case you haven't found the answer you're looking for, feel free to contact us at

Go to

How Did We Do?

Powered by HelpDocs (opens in a new tab)