Employer: What is "My Employees"?
- I'm looking for a caregiver -
The "My Employees" section of your Yoopies account allows you to view all information related to caregivers that you have booked. In one click, you can view your conversations with them, update their working hours and validate payments.
When a booking request has been accepted by a caregiver, this person will appear in the "My Employees" section.
From there, you will be able to send messages directly to your caregiver by clicking on their profile, and accessing the chat from the "Message" tab.
Once the booking has started, you can adjust the hours worked by your caregiver from the "Timetable" tab at any time during the month in the case of a regular booking. For occasional, one-off bookings, hours validation must be completed within 48 hours after the work was completed.
In the "Timetable" tab, you can also see the status of each day worked and if it still needs to be adjusted. A "Cancelled" status will be shown for a booking which didn't take place, "To validate" for days which have been finished and "Scheduled" for days of work in the future which have been accepted by the caregiver.
If your caregiver works on a day which was not originally planned, it will soon be possible to add new time-slots to the reservation timetable. However, in the meantime we recommend calculating the additional hours which would be worked and adding it onto an existing or future booking date before payment is validated.
You will have the possibility to submit payments up to 48 hours after an occasional / one-off booking has been completed and between the 25th and the 1st of the following month for regular bookings.
Important news: regular bookings will now be paid monthly rather than weekly
In case you haven't found the answer you're looking for, feel free to contact us at firstname.lastname@example.org