Employer: My caregiver didn't turn up, what should I do?
If a caregiver does not show up without notifying you beforehand, please contact the Yoopies team at contact@yoopies.co.uk. We will contact your caregiver to investigate why she/he did not show up.
You can also leave a review of the caregiver's profile so that the Yoopies community knows this babysitter is unreliable.
If you booked your caregiver on the platform remember to adjust your hours to avoid payment:
- For occasional care, you have 48 hours after the care has taken place to edit the hours worked.
- For regular care, you have until the 25th of the month to edit these hours.
In case you haven't found the answer you're looking for, feel free to contact us at contact@yoopies.co.uk
